Post by account_disabled on Feb 25, 2024 4:47:21 GMT -5
When we weren't all connected to the internet, how did we evaluate a shop? From the shop window , the quality of the products and the customer service . Moving on to the world of online sales, we can say that the factors that make us buy from an e-commerce site several times or that make us forget it forever are the same as those listed above . Very often a company thinks about the aesthetics of the site, about simplifying user operations, about the products that are put up for sale, but then it forgets about a detail that can make a big difference for users: interaction on social networks . Presence on social media is essential to promote an online shop, but you need to be present in the right way. Let's see how.
New Call-to-action What you should NOT do on Social Networks to promote your Ecommerce In the meeting, the company's top management gave the OK to open the company pages on Facebook, Instagram and, why not, also Linkedin. Are they then treated properly? It is not uncommon to find brand social networks that are abandoned to themselves, not because content is not published (texts, photos, videos, etc.), but Macedonia WhatsApp Number List because chats and notifications have been deactivated. ecommerce chatbot Users who ask questions in the comments, who would like to write private messages, who are looking for contact with someone who can solve their problems, what should they think when they don't find an answer? We all know how it feels when you aren't listened to.
The first thing not to do on social media is forget about customers. Today a Facebook page is seen by users as an extension of ecommerce, like the company's customer service. The analysis done by CoSchedule speaks clearly: “ Customers spend 20-40% more money on companies that engage with them on social media ”. This means that a company is wasting money when it doesn't interact on social media and ignores followers' requests. Satisfied customers will not only return to ecommerce to buy other things, but they will speak well of the company and promote it online and offline. Certainly taking care of company social networks consistently is a demanding and onerous job, but there are solutions designed to streamline this task.
New Call-to-action What you should NOT do on Social Networks to promote your Ecommerce In the meeting, the company's top management gave the OK to open the company pages on Facebook, Instagram and, why not, also Linkedin. Are they then treated properly? It is not uncommon to find brand social networks that are abandoned to themselves, not because content is not published (texts, photos, videos, etc.), but Macedonia WhatsApp Number List because chats and notifications have been deactivated. ecommerce chatbot Users who ask questions in the comments, who would like to write private messages, who are looking for contact with someone who can solve their problems, what should they think when they don't find an answer? We all know how it feels when you aren't listened to.
The first thing not to do on social media is forget about customers. Today a Facebook page is seen by users as an extension of ecommerce, like the company's customer service. The analysis done by CoSchedule speaks clearly: “ Customers spend 20-40% more money on companies that engage with them on social media ”. This means that a company is wasting money when it doesn't interact on social media and ignores followers' requests. Satisfied customers will not only return to ecommerce to buy other things, but they will speak well of the company and promote it online and offline. Certainly taking care of company social networks consistently is a demanding and onerous job, but there are solutions designed to streamline this task.